⚠️ This page is a draft. Legal review and company information entry are required before publication. TBC: Please confirm the operating company name, address, and effective date. The Uninote Terms of Service (hereinafter, “Terms”) apply to all users of the service “Uninote” (hereinafter, the “Service”) provided by TBC: Co., Ltd. (“the Company”). By using the Service, the user is deemed to have agreed to these Terms.Documentation Index
Fetch the complete documentation index at: https://help.uninote.ai/llms.txt
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Chapter 1 General Provisions
Article 1 (Application of the Terms)
- The Company grants the user the right to use the Service based on these Terms. The user shall use the Service in accordance with these Terms and other policies separately established by the Company.
- Guidelines, policies, etc., separately established by the Company regarding the Service shall constitute part of these Terms.
Article 2 (Definitions)
The main terms used in these Terms are defined as follows.- Service: The cloud service “Uninote” provided by the Company, including meeting recording, transcription, AI analysis, and storage management.
- User: An individual or corporation that uses the Service after agreeing to these Terms.
- Organization Administrator: A user who has the authority to create and manage an organization on the Service.
- Content: Recorded data, text, and other data uploaded, generated, or stored by a user through the Service.
Chapter 2 Conclusion of the Service Agreement
Article 3 (Application and Acceptance)
- The agreement to use the Service is concluded when the user applies in the manner prescribed by the Company and the Company accepts the application.
- The Company may decline an application in the following cases:
- The applicant has previously violated the Terms of Service.
- The application contains false statements, errors, or omissions.
- The Company otherwise deems the application inappropriate.
Article 4 (Changes to Registered Information)
- If there are changes to registered information (name, company name, contact details, etc.), the user shall promptly notify the Company in the prescribed manner.
- The Company shall not be liable for any disadvantage caused by delays in notification.
Chapter 3 Provision of the Service
Article 5 (Content of the Service)
The Company provides the features of the Service to users via the Internet. Service details and specifications shall be as posted on the Company’s website or Help Center.Article 6 (Service Fees and Payment)
- Fees for the Service shall follow the pricing plan separately established by the Company.
- Monthly plans are charged at 1.2× the rate of annual plans.
- The user shall pay fees by the method designated by the Company (credit card, etc.). Any payment processing fees shall be borne by the user.
- If payment is delayed, the Company may suspend all or part of the Service without prior notice.
- TBC: Please confirm the interest rate for late payment damages.
Article 7 (Storage and Automatic Billing)
- Users may use storage capacity according to their plan.
- When storage usage reaches the limit, if auto-billing is ON, additional storage will be purchased automatically. If auto-billing is OFF, data addition and uploading will be blocked, and only viewing and deletion will be possible.
- Alerts are sent when capacity reaches 80%, 90%, and 95%.
Article 8 (AI Credits)
- Certain features such as AI phone calls are provided on a credit (prepaid) basis.
- Credits are consumed based on usage of calls, SMS sending, and AI Operator features.
- An auto-recharge feature can be configured.
Article 9 (Contract Period)
The Service period follows the plan unit (monthly or annual) selected by the user.Article 10 (Cancellation and Renewal)
- Users wishing to cancel shall follow the procedure prescribed by the Company.
- If no cancellation request is made by the prescribed deadline, the agreement is automatically renewed under the same conditions.
- Any unpaid fees at the time of cancellation must be paid immediately in full.
- As a rule, fees already paid will not be refunded.
Chapter 4 User Obligations
Article 11 (Account Management)
- Users shall strictly manage their login ID and password at their own responsibility.
- The Company shall not be liable for damages caused by unauthorized account use by third parties, except in cases of the Company’s intentional or gross negligence.
Article 12 (Prohibited Acts)
Users shall not engage in the following acts when using the Service:- Acts that infringe on intellectual property rights, privacy rights, or other rights of the Company or third parties
- Acts that violate laws or public order and morals
- Unauthorized access to the Service’s systems
- Unauthorized subletting or resale of the Service to third parties
- Sending spam or unsolicited messages
- Providing benefits to antisocial forces or otherwise being involved with them
- Other acts the Company deems inappropriate
Chapter 5 Suspension, Interruption, and Termination of the Service
Article 13 (Temporary Suspension)
The Company may temporarily suspend the Service without prior notice in the following cases:- Force majeure such as natural disasters, fires, power outages, etc.
- Emergency system maintenance is required.
- Other reasons not attributable to the Company.
Article 14 (Termination by the Company)
The Company may terminate the agreement without prior notice if the user falls under any of the following:- Engages in any prohibited acts under Article 12
- Provides false information in the application
- Becomes subject to suspension of payment, bankruptcy, civil rehabilitation, or similar proceedings
- Otherwise violates these Terms
Article 15 (Termination of the Service)
The Company may discontinue all or part of the Service upon notifying users at least 30 days before the termination date. Fees already paid will not be refunded upon termination.Chapter 6 Content and Intellectual Property
Article 16 (Ownership of Content)
- The copyright of content uploaded or generated by users through the Service belongs, in principle, to the user.
- Users grant the Company a free, non-exclusive license to use such content as necessary to provide, improve, and enhance the quality of the Service (including AI model training).
Article 17 (Intellectual Property of the Company)
All intellectual property rights in the software, design, logos, etc. included in the Service belong to the Company. Users acquire no rights other than the right of use under these Terms.Chapter 7 Handling of Information
Article 18 (Handling of Recording and Call Data)
- Recording and transcription data generated by users through the Service shall be owned and managed by the user.
- The Company may disclose such data when required by law or upon a lawful request from investigative authorities.
- Upon termination of the agreement, the Company will promptly delete the user’s data. Deleted data cannot be recovered.
Article 19 (Personal Information)
The handling of personal information shall follow the Privacy Policy separately established by the Company.Chapter 8 Disclaimer and Compensation
Article 20 (Disclaimer)
- The Company shall not be liable for damages caused by reasons not attributable to the Company, such as natural disasters, force majeure, or acts of third parties.
- The Company will not intervene in any disputes between users and third parties arising through the Service.
Article 21 (Limitation of Liability)
If the Company is liable for damages to a user, the limit shall be the total amount of fees paid by the user to the Company in the 12 months prior to the month in which the cause occurred.Chapter 9 General Provisions
Article 22 (Exclusion of Antisocial Forces)
The Company and users mutually represent and warrant that they do not belong to organized crime groups or antisocial forces. In the event of a violation, the agreement may be terminated without notice.Article 23 (Prohibition of Assignment)
Users may not assign their rights or obligations under these Terms to third parties without the written consent of the Company.Article 24 (Jurisdiction)
For disputes related to these Terms, TBC: the district court with jurisdiction over the Company’s location shall be the exclusive court of first instance by agreement.Article 25 (Governing Law)
These Terms are governed by the laws of Japan.Article 26 (Consultation)
For matters not stipulated in these Terms or in cases of doubt, both parties shall consult in good faith to resolve the matter.Article 27 (Changes to the Terms)
- The Company may change these Terms in the following cases:
- When the change conforms to the general interests of users
- When the necessity and reasonableness of the change are recognized
- When the Terms are changed, notice will be given on the Company’s website at least one month before the effective date.
- Users who use the Service on or after the effective date are deemed to have agreed to the revised Terms.
TBC: Please fill in the establishment and revision dates. Established: (Year) (Month) (Day)